|
Inventory management
RFID can be used as a technology to enable retailers
to track how often a particular item was removed
from a shelf, rack, container, or promotional
display for inspection and even how long it was
removed. This could provide data from which to infer
shopper dynamics and retail psychology.
Security
When a high value item is removed from a shelf, an
alert could be sent to store security, and it could
then track the movement of the merchandise with
graphical displays on computers or intelligent hand-helds.
Traceability
Traceability can also be implemented to allow for
tracking the product in the retailer space until a
customer pays for it and checks it out
Shelf management
Retailers like food and drug store managers can move
their time-sensitive merchandise to the front of the
shelf, reduce its price to promote faster sale, or
ship it to a store with greater demand. RFID can
also be used coupled with electronic shelf labels to
automate pricing based on (a) demand and (b) supply
and (c) the number of items on the shelf (and
available from the stockroom) and rules that get set
up by store management. Dynamic pricing is a huge
value-add in this area.
Process improvement
RFID implementation leads to reduced inventory
replenishment time, less inventory expiration and
spoilage, fewer incidents of theft, and shorter
lines at the point of sale.
Cost effectiveness
Inventories can be better managed with lowered lead
times and transit times once a system is setup to
track inventory and goods. Customers will be better
served as inventory replenishment can be better
managed. Merchandise to be more effectively
displayed to attract purchase, which means that
distribution channels and resellers can start paying
premium pricing based on real time information. This
in turn can translate to shelf and product
positioning in retail stores. Merchandise can be
sold with higher margins. Merchandise and store
property can be better protected and tracked. Labor
can be more effectively utilized. Dynamic pricing is
something.
According to the Aberdeen group, best-in-class
retailers showed improvement in four areas,
identified as KPIs for the retail sector:
30% decrease in inventory replenishment time
42% fewer incidents of theft
25% less customer wait-time at the point of sale
25% reduction of merchandise spoilage or price
markdown
|